Thanks for emailing! Just one more thing... | World Development Movement

Join us in the fight for economic justice and an end to global poverty.

Thanks for emailing! Just one more thing...

Thanks for sending an email to Lord Turner, chairman of the Financial Services Authority. Your email will help remind the FSA that it needs to act in the interest of the public on the issue of food speculation. 

One more thing…

We want the FSA to really feel the impact of public pressure, so would you be able to follow up your email with a phone call?

The phone number is 020 7066 1000.

We understand that this might be a daunting thing to do, but it only needs to be a very quick call. And if you are going to do it, it's probably best to do it straight away while you remember. 

Things you might want to say when you call

  • You are following up on an email you’ve just sent to Lord Turner
  • You are really concerned about food speculation which is driving high prices and fuelling hunger and poverty across the world
  • They need to put the public interest over the interests of the banks 
  • They need to ask the government to support ‘position limits’ in EU discussions. (Position limits are the most the effective way to tackle food speculation as it limits the amount that financial speculators can bet on food prices)

A few other things to consider

  • The FSA lobbying for industry was covered in the Guardian recently.
  • The UN and OECD said last year: 'Almost all researchers agree that non-commercial participation [ie financial speculation] in futures markets may amplify price movements [ie exacerbate price spikes] in the short term.'
  • In the last six months of 2010 alone, 44 million people were pushed into extreme poverty by rising food prices – equivalent to two in every three people in the UK. 
  • The average UK household’s food bill has risen by £134 in the last year. 

But remember that the person you speak to will probably be a receptionist, so don't get into a long discussion. The main thing is for them to tell their bosses that lots of people have been calling about this. 

It would be really good for us to know how many people have made the call and how it went. So, once you've called please leave a comment below telling us how you got on!


Thanks for emailing! Just one more thing... | World Development

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Reply to

Nice to find some good content for once, I was getting tired of the continual drivel I find on a daily basis, thanks.

I sent and email to Lord

I sent and email to Lord Turner asking if the general public can trust what FSA stand for?  Asking if there are in fact acting indendantly?  Asking if the do have the best interests of the public at heart? then finishing with the suggested text. Was put through to the customer services desk.  The staff member didn't mention anyone else contacting however he suggested that we right to the headoffice with any complaints concerning FSA practices. What a great idea here is the address:The Complaints Department25 The North ColannadeCanary WharfLondonE14 5HS Enjoy!!!!!  I also asked the member of staff to start questioning the ethics of the organisation he is working for! 

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I just phoned up just now,

I just phoned up just now, and spoke to a receptionist, saying I had just emailed and was following up.   I detailed the main points re food speculation and poverty, and position limits in EU, as in your guide, and also pushed for regulation of the banks.   I said I was disgusted with the banks, and hoped they were going to do something about them on this issue and in general.

Thanks for emailing! Just one more thing... | World Development

UseAutolayout" >NOI will repeat though, this is a useful feature right out of the frame where nobody sees them but they're still easily accessible. What else has he done? To make the face appear thinner and longer, try angular and narrow frames that length the face, try frames that are as wide as the broadest part of your face. Review my blog - Louis Vuitton Outlet

I haven't phoned yet as it's

I haven't phoned yet as it's Saturday. I have sent a personalised letter pointing out that the exposure, in the last few days, of the banking 'greed culture' means this is a good moment for the FSA to restore some of its credibility and act in the  public interest (rather than the interests of the banks), by advocating to HMG strong regulation, with position limits, of speculation on food prices.

I called the FSA no 020 7066

I called the FSA no 020 7066 1000 and asked to whom I could speak about my concerns that (a) the FSA appears to be acting more like a trade association than an independent regulator in the review of the EU MiFID and (b) it appears to be opposing effective regulation to curb excessive/harmful speculation on staple food prices. The receptionist asked if my call was related to WDM, and I replied that WDM and a Guardian article had brought these issues to the public attention. She said that she had been instructed to say that the FSA is aware of WDM's concerns and has explained its role to WDM. I asked how I as a UK citizen could access the FSA's response to these concerns. The conversation became slightly confused, but she seemed to suggest that I should sign the email to Lord Turner on WDM's website in order to receive a response. I had already sent a personalised email, so look forward to receiving a response.

Very polite receptionist at

Very polite receptionist at FSA, who listened, but didn't respond, other than to say that she would let it be known that I had phoned

I sent a very strong and

I sent a very strong and personaised e-mail to Lord Turner, underlying the main facts and purport of your standardised format, expresing my dismay and anger at the FSA's betrayal of its trust as an indpendent supervisory body: and specifically in its collusion with the financial powers in fighting tighter regulation of the limits of their powers generally, and most especially in such a grossly immoral cause as the destructive and devastating effects as global Food Speculation, for the sake of the short-term financial gain of a minority.   I followed that with a brief call to the FSA by phone, drawing attention to my e-mail - as - I assumed - the emails of a great number of others.

  I wrote (a personalised

  I wrote (a personalised and strengthened letter to Lord Turner/FSA, )epresssing anger, as a citizen of UK, at the destructive and absolute wrongness and immorality of causing great suffering, sometimes fatal, to the world's most vulnerable with Foosd Specualtion,  for the short-term financial gain of a minority, and the necessity of stricter regulation of the banks: and my dismay that the FSA, ostensibly an indepenent supervisory body should collude in the financial lobby for weakened controls.   I followed it with a call to that effect to the FSA by telephone, asking the Receptionist to pass draw attention to my call and e-mail.

I've just rang & the

I've just rang & the receptionist sounded pretty grumpy about it, asking if I've sent an email about the issue as well and saying that "We've explained to the WDM about this".  I asked for my call to be logged as another person registering their concern.  I also said that I hope she enjoys the rest of her day, as I couldn't help but feel bad that she is the person bearing the brunt of all the calls but isn't the person influencing the FSA's stance or activities.

I got through on the phone

I got through on the phone straight away and just made the point that as I feel strongly about the issue of food speculation I would ask Lord Turner to reads my recent email. She said she had had many emails.

I phoned today; receptionist

I phoned today; receptionist said that FSA's comments on this issue have been sent to WDM; I can look this up on the WDM website; I shall be interested in seeing these comments.

Having read the above

Having read the above messages, i.e. receptionists at FSA answer then hang up so the phone  messages are going nowhere, have asked my (supportive) local MP to put a Parliamentary question to find out the detail of policy and intentions of the FSA:a.  its role/intention in frequent meetings with big speculators;b. its role advising the government on EU regulation of speculation.At least Parliamentary Questions get to the culprits and cannot actually be ignored.  And combined with lobbying, may have some small impact. However: my MP is Labour, so cannot really affect the direction  of FSA and Government policy.  Is anyone lobbying sympathetic Liberal MPs, who might have at least some direct influence?

Got through straightaway to

Got through straightaway to someone who said, 'Yes we know about the WDM's concerns and we have had a lot of emails, so your email will have got through.' I asked if they would, as requested, send an individual response about what they planned to do about this issue, but she just said that they had responded to the WDM. Might therefore be worth sending the edited email as a letter directly to the FSA.

Got through straightaway to

Got through straightaway to someone who said, 'Yes we know about the WDM's concerns and we have had a lot of emails, so your email will have got through.' I asked if they would, as requested, send an individual response about what they planned to do about this issue, but she just said that they had responded to the WDM. Might therefore be worth sending the edited email as a letter directly to the FSA.

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I got through eventually

I got through eventually after the very long auto-answer and the '1' worked fine after speaking to an operator. The guy I spoke to gave his name and we spoke about this issue for some 15 minutes or so. He went off at one stage to talk to somebody in the 'main' office in Canary Wharf. The numebr we have is for Bristol. Anyway he took all my details (phone and email) and said that there was nothing about this issue available at this time probably to do with not releasing information prematurely (his words although not verbatim). I expect to receive some info. when it becomes available. He was keen to know where my information came from and (in my view) generally played the actual topic down with a lot of chat and I felt he was deliberately keeping me on the phone. Perhaps he was bored. Anyway my gut feeling is he knew exactlly what I was on about and was 'smoke screening'! I received an enquiry refernece number and their opening hours. My next step is to approach my local MP and ask his views about the WDM report.

Sent emails to both their

Sent emails to both their complaints department & to Lord Turner's PA, Adair.  Interesting she has the same surname as her boss! Hmmm...

Please call the number

Please call the number everyone! If we all post our experiences, we can make it easier for the people that call next. I've just called the number, and said I was following up an e-mail to Lord Turner. The receptionist has obviously now been given a specific directive to deal with people calling from WDM, and so I wasn't given the option of being transferred elsewhere. She said that the FSA had made it's position clear (looking back I would have asked her what that position was, perhaps anyone calling up in the future could do that!), but that the e-mails were being recieved, and the calls logged. She said that she assumed that I had e-mailing from the WDM website, and I said yes, and that I was part of a large group of people who were very concerned about food specualtion. I wanted her to realise that, although many of us have never met in the flesh, we are a large united group. WDM, please also make the reminder to personalise the e-mail to lord Turner bigger. I almost missed it, but I think personalising the e-mails, even slightly, will have a much greater impact.

Rang up and got sent to

Rang up and got sent to someone else who said "I'll pass you through and when asked, press one"  Which I did, and then got passed to someone else and pressed one again and later pressed five, and the guy who answered obviously didn't knpow what I was talking about.  Sad.

Thanks for emailing! Just one more thing... | World Development

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Just rang up the complaints

Just rang up the complaints line to raise my concers about the FSA's lack of public consultation on the issue food speculation and asking them to tell the government to support position limits. Receptionist was very helpful and told me that she would pass the message on to Lord Turner's office, and confirm that he'd seen my email. It might also be worth emailing his PA at adair.turner@fsa.gov.uk  to really drive the message home

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The receptionist was friendly

The receptionist was friendly - said that many people had been calling and that, although Lord Turner was at a meeting and unavailable for comment,  the FSA was aware of people's concerns and would be looking into how best to respond.

I just called and the

I just called and the switchboard operator was really friendly - had had a lot of similar phone calls.  They offered to put me through to the helpline to discuss it further.  Told me they'd had lots of calls and emails, but would respond to them all.  Lord Turner's out of the office today but his PA has got all the emails and they will be responded to.  She also asked about the article in question, and how to find it.     

i rang up and said about

i rang up and said about this, the person on the line passed me through to someone who was completely useless. he then tried to fobb me off on someother department, to which i replied isnt this what ur department does, he had no answer, so to me it seems like their own staff know the organization is a joke. 

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Telephonist told me that Lord

Telephonist told me that Lord Turner had received a lot of emails on the subject of food speculation and the role of the FSA.  He was not in the office but his secretary was "dealing" with them.  I asked if he could be informed that I had phoned and she said that the secretary was trying to work out how to respond to the calls!

I also was told to talk to

I also was told to talk to Customer Services who took my details and then managed to cut me off. I had already told them that I was horrified by the role of banks in driving up food prices by speculation and that the role of the FSA should be to curb this not appear to be encouraging it. The receptionist had said that loads of people were calling.

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